Personal Data Protection

Privacy Policy ONG88
– Our Commitment to Your Data Protection

At ONG88, your privacy is not just a legal obligation — it is a responsibility we take seriously every day. Find out exactly how we handle your information with full transparency and accountability.

Why Your Privacy is Safe With ONG88

Six core pillars that form the foundation of our data protection commitment.

256-bit SSL Encryption

All data transmitted between your device and ONG88's servers is protected by 256-bit SSL encryption, the same technology used by leading banking institutions worldwide.

No Data Sales

ONG88 has never and will never sell, rent or exchange members' personal data to third parties for marketing or any other commercial purpose.

Secure & Controlled Servers

Your data is stored in data centers protected physically and digitally with 24/7 monitoring, biometric access controls, and regular automated backups.

Full Account Control

You have full control over your data — request a copy, update your information, or delete your account at any time through your account panel or by contacting our support team.

Malaysia PDPA Compliance

ONG88's privacy policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all our data handling practices meet local legal requirements.

Immediate Breach Notification

In the event of any security incident involving your data, ONG88 will notify you within 72 hours and take immediate remediation steps.

Last updated: 1 January 2026

1 Introduction

ONG88 ("we", "Platform") values the privacy of every member who uses our services. This Privacy Policy document clearly explains what types of personal data we collect, how it is used, who it may be shared with and your rights as the owner of that data.

This policy applies to all users accessing the ONG88 platform through the official website at ong88.xyz or via the ONG88 mobile app for Android and iOS. By registering or using our platform, you agree to the data handling practices described in this document.

This Privacy Policy should be read together with Terms and Conditions ONG88 which forms part of your overall agreement with our platform.

2 Personal Data We Collect

ONG88 only collects data that is genuinely necessary to provide a safe, seamless and quality service. The types of data we collect are as follows:

Data Category Example Information Requirements
Identity Data Full name, date of birth, identification card number Mandatory (KYC)
Contact Data Email address, phone number Mandatory
Financial Data Bank account number, transaction records Mandatory
Technical Data IP address, device type, web browser Automatic
Usage Data Game records, betting history, activity logs Automatic
Preference Data Language settings, notification preferences Preferences

We do not collect sensitive data such as medical information, religious beliefs, or political views unless there is a specific legal requirement to do so.

3 How We Use Your Data

Every piece of data collected is used for a clear and legitimate purpose. ONG88 uses your personal data for the following purposes:

  • Process account registration and verify your identity through the KYC process.
  • Process deposits, withdrawals and all financial transactions securely and accurately.
  • Provide effective and responsive customer support.
  • Send important notifications related to your account, promotions and service updates.
  • Detect and prevent fraud, money laundering and suspicious activity.
  • Meet applicable legal and regulatory compliance obligations.
  • Improve user experience based on usage patterns and feedback.
ONG88 does not use your data for automated profiling that could have legal effects on you without first involving a human review.

4 Third-Party Data Sharing

ONG88 does not sell or disclose your personal data to third parties for commercial purposes. However, there are limited situations where we need to share your data with the following parties:

  • Payment Service Providers: To securely process deposits and withdrawals using recognised payment gateways.
  • Game Providers: Minimal game session data is shared with game software providers to ensure a smooth playing experience.
  • Regulatory Authorities: When required by law, court order, or direction from a lawful authority.
  • Technology Partners: Technical infrastructure providers bound by strict confidentiality agreements and given access only to data that is strictly necessary.
All third parties working with ONG88 are required to sign data processing agreements that comply with Malaysia's PDPA standards and are not permitted to use your data for any purpose other than those specified.

5 Data Security

ONG88 continuously invests in security infrastructure to ensure your data is always protected. Key security measures we employ include:

  • Data encryption using TLS 1.3 protocol for all data in transit.
  • Data encryption at rest using AES-256 for all records stored in the database.
  • Two-factor authentication (2FA) available to all member accounts as an additional layer of protection.
  • Threat monitoring in real time by our cybersecurity team operating 24/7.
  • Penetration testing (penetration testing) conducted periodically by independent security firms to identify and patch system vulnerabilities.
  • Role-based access control ensuring only authorised personnel can access specific data based on their role requirements.

While no digital system can guarantee absolute security, ONG88 is committed to consistently upholding the highest industry standards in protecting your data.

6 Cookies & Tracking Technologies

ONG88 uses cookies and similar technologies to enhance the user experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session authentication. These cookies cannot be disabled.
  • Performance Cookies: Collect anonymous data about how you use the platform to help us improve our services.
  • Functional Cookies: Remember your preferences such as language and display settings so you don't have to reconfigure them each time you login.
  • Analytics Cookies: Helps us understand platform traffic in aggregate for continuous improvement.

You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect some features on the ONG88 platform.

7 Your Rights as a User

As an ong88 member, you have the following rights regarding your personal data under Malaysia's PDPA:

Right to Access

Request a copy of the personal data we hold relating to your account at any time.

Right to Rectification

Update or correct any inaccurate or incomplete data through your account panel.

Right to Erasure

Request deletion of your personal data when it is no longer needed, subject to legal compliance obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time, with no penalty.

Right to Portability

Receive your data in a machine-readable format for transfer to another platform upon request.

Right to Restriction

Request that we restrict processing of your data while an investigation or dispute is being handled.

To submit any request related to the above rights, contact our Data Protection team via 24/7 live chat within the ONG88 platform. We will process your request within 14 business days.

8 Data Retention Period

ONG88 retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by law. In general:

  • Active account data is retained for as long as your account remains active and for a period of 7 years after account closure for financial regulatory compliance purposes.
  • Financial transaction records are retained for 7 years in line with legal requirements related to anti-money laundering.
  • Customer support communication logs are retained for 3 years for reference and service improvement purposes.
  • Technical data and system logs are retained for 12 months for security and troubleshooting purposes.

Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

9 Privacy Policy Amendments

ONG88 reserves the right to update this Privacy Policy from time to time to reflect changes in business practices, legal requirements or platform improvements. Any material changes will be communicated to you via:

  • In-platform notification on ong88 the next time you login.
  • Notification email sent to your registered email address at least 14 days before the changes take effect.
  • Update the "Last updated" date at the top of this document.
We encourage you to review this Privacy Policy periodically. Your continued use of the ONG88 platform after any amendments take effect constitutes your acceptance of the latest version of this policy.

10 Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how ONG88 handles your personal data, please contact us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week, directly within the ONG88 platform.
  • Email: [email protected] (response within 2 business days).

We are committed to handling every privacy-related inquiry seriously and ensuring you receive a clear, helpful response in a timely manner. Your satisfaction and comfort using the ONG88 platform is our priority.

For more information on responsible gaming and user protection, visit the Responsible Gaming us.

Privacy Protected, Game with Peace of Mind

Create your ONG88 account today and play with confidence — your data is protected, your games are fair, and your wins are secured.

Bahasa Melayu